What this actually means
Understanding the fault
Dishwashers are designed to leave a small amount of water in the sump, which keeps seals from drying out. A genuine drain fault means water sits well above that, often covering the tub floor. Because a dishwasher shares plumbing with the sink, the cause is frequently outside the appliance entirely.
Try these first — they cost nothing
Free checks before you buy any part
Work down the list in order and stop when the symptom clears.
- 1
Remove and clean the filter assembly
Twist out the cylindrical filter at the tub floor and lift the flat mesh screen beneath it. Rinse both under hot water and scrub with a brush. Food debris here is the most common single cause.
- 2
Check the disposer knockout plug
If a disposal was installed after the dishwasher, the knockout plug in its inlet may still be in place, leaving the dishwasher nowhere to drain. This catches a lot of people and is a five-minute fix.
- 3
Clear the air gap
If there is a small chrome cylinder on the counter beside the faucet, pull its cap and clean inside. They clog with debris and back water up into the dishwasher.
- 4
Run the disposal
A disposal full of waste blocks the shared drain line. Run it fully before rerunning the dishwasher.
- 5
Check the drain hose high loop
The drain hose should rise up under the counter before dropping to the disposer or standpipe. Without that loop, sink water siphons back into the dishwasher.
No code on the display?
When your appliance shows nothing at all
Many dishwashers show nothing and simply leave water behind. Every check above still applies. If the filter is clean and the disposal path is clear, the drain pump or the sump check valve is the next suspect.
Where to look
Common causes to check
- 1Clogged filter assembly or sump screen
- 2Disposer knockout plug never removed
- 3Blocked air gap on the countertop
- 4Kinked drain hose or missing high loop
- 5Full or clogged garbage disposal
- 6Failed drain pump or jammed impeller
- 7Stuck check valve allowing backflow
Know where to stop
When to call a professional
If the drain path is verified clear and the pump does not run, testing means working in a wet cabinet near live connections. Worth handing off, particularly on integrated units that must be unmounted to service.
Read the full safety disclaimerMatch your code
8 related Dishwasher error codes
If your appliance displayed a code, find it here for the diagnostic sequence specific to your brand. Codes vary by model, so confirm the full model number before ordering any part.
Diagnostic search
Find the exact guide you need
Search by brand, appliance, error code, symptom, likely cause, or replacement part.
8 guides found
Code E15
E15 triggers when water collects in the bottom safety pan, activating the microswitch float sensor.
Code E24
E24 signals that the dishwasher is unable to drain water proper during the initial cycle drain check.
Code H2O
H2O code indicates insufficient water entered the dishwasher sump during the wash fill cycle.
Code OE
OE indicates that the dishwasher detected a draining problem.
Code 3C
The dishwasher reports 3C when the pump is not operating correctly.
Code 5C / SC / 5E / SE
The dishwasher cannot drain water normally.
Code OC / 0C / oE
The dishwasher has detected more water in the tub than expected.
Code F9E1
F9E1 indicates that the dishwasher is taking too long to drain or is not draining.