Quick diagnosis
What this code is telling you
Most likely trigger
Excessive suds from non-HE detergent
Recommended replacement
Dishwasher Door Gasket / Tub Seal Kit
Diagnostic path
4 ordered checks
Part fit
Exact model number required
Safety first
Before opening the appliance
Unplug the appliance before removing panels or testing internal components. Do not bypass safety switches or live-test high-voltage, gas, refrigerant, or combustion components unless you are qualified to do so.
Read the full safety disclaimerRoot cause
Why the control reported this error
The dishwasher records this code when the control cannot complete or verify the expected wash, fill, drain, or heating condition. Check excessive suds from non-HE detergent first, then rule out leaking door gasket and loose sump tub screws before replacing dishwasher Door Gasket / Tub Seal Kit.
Symptoms
What you may notice
- ✓Dishwasher pump runs continuously with door open
- ✓Tap symbol flashes
- ✓E15 displayed on panel
Possible causes
Check the most likely causes first
- 1
Excessive suds from non-HE detergent
Start here when it matches your symptoms.
- 2
Leaking door gasket
- 3
Loose sump tub screws
- 4
Hole in water line or drain pump seal
Diagnostic sequence
Work through these checks in order
Stop when you find the fault. Do not perform a step that requires skills or live testing you are not qualified to do.
- 1
Check 1
Unplug unit, tilt dishwasher forward at 45-degree angle to drain trapped water from lower pan.
- 2
Check 2
Tighten sump tub mounting screws located inside floor of dishwasher.
- 3
Check 3
Inspect lower door seal and side gaskets for tears or misalignment.
- 4
Check 4
Locate and repair source of water drip before restarting cycle.
Replacement part reference
Dishwasher Door Gasket / Tub Seal Kit
Exact OEM part number
Model number required
Fitment note
The exact OEM part number varies by model and production revision. Verify the complete model number before ordering.
Verify the appliance model before ordering.
Manufacturers can use different parts under the same error code across model families and production revisions.
Where do I find my model number? →FixCodeDB may earn a commission from qualifying purchases made through affiliate links.
Common questions
Quick answers for this fault
What should I check first for E15?
Start with excessive suds from non-he detergent. If that checks out, continue through the diagnostic sequence above rather than replacing a part based on the code alone.
Does E15 always mean Dishwasher Door Gasket / Tub Seal Kit is bad?
No. An error code identifies the condition the control detected, not a guaranteed failed part. Confirm the likely causes and wiring first. The exact OEM part number varies by model and production revision. Verify the complete model number before ordering.
When should I stop troubleshooting E15 myself?
Stop if the next step requires live electrical testing, sealed-system work, gas or combustion service, or any procedure outside your training. Unplug the appliance before removing panels or testing internal components. Do not bypass safety switches or live-test high-voltage, gas, refrigerant, or combustion components unless you are qualified to do so.
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E011 indicates a key on the control console panel has been pressed or stuck closed for longer than 30 seconds.
E300 triggers when the main control board fails EEPROM checksum verification or loses system coding data.
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