Quick diagnosis
What this code is telling you
Most likely trigger
clogged filter or sump
Recommended replacement
Dishwasher Drain Pump
Diagnostic path
4 ordered checks
Part fit
Exact model number required
Safety first
Before opening the appliance
Disconnect electrical power before removing panels or handling internal components. Do not bypass safety devices or perform live electrical testing unless you are qualified to do so.
Read the full safety disclaimerRoot cause
Why the control reported this error
The dishwasher cannot drain water normally because clogged filter or sump. kinked or blocked drain hose and blocked disposer connection or drain pump fault can produce the same code, so verify the fault before replacing components.
Possible causes
Check the most likely causes first
- 1
clogged filter or sump
Start here when it matches your symptoms.
- 2
kinked or blocked drain hose
- 3
blocked disposer connection or drain pump fault
Diagnostic sequence
Work through these checks in order
Stop when you find the fault. Do not perform a step that requires skills or live testing you are not qualified to do.
- 1
Check 1
Clean the dishwasher filter and visible sump debris.
- 2
Check 2
Inspect the drain hose for kinks or blockage.
- 3
Check 3
If connected to a disposer, verify the drain connection is open and clear.
- 4
Check 4
If the dishwasher still cannot drain, the pump system may need service.
Replacement part reference
Dishwasher Drain Pump
Exact OEM part number
Model number required
Fitment note
The exact OEM part number varies by model and production revision. Verify the complete model number before ordering.
Verify the appliance model before ordering.
Manufacturers can use different parts under the same error code across model families and production revisions.
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Common questions
Quick answers for this fault
What should I check first for 5C / SC / 5E / SE?
Start with clogged filter or sump. If that checks out, continue through the diagnostic sequence above rather than replacing a part based on the code alone.
Does 5C / SC / 5E / SE always mean Dishwasher Drain Pump is bad?
No. An error code identifies the condition the control detected, not a guaranteed failed part. Confirm the likely causes and wiring first. The exact OEM part number varies by model and production revision. Verify the complete model number before ordering.
When should I stop troubleshooting 5C / SC / 5E / SE myself?
Stop if the next step requires live electrical testing, sealed-system work, gas or combustion service, or any procedure outside your training. Disconnect electrical power before removing panels or handling internal components. Do not bypass safety devices or perform live electrical testing unless you are qualified to do so.
Manufacturer reference
Verify against the official support source
FixCodeDB summarizes the fault in plain language. For model-specific instructions, confirm the guidance with the manufacturer and your appliance manual.
Samsung Dishwasher Error Codes — Samsung Support →Was this useful?
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Keep diagnosing
Related Samsung guides
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