Quick diagnosis
What this code is telling you
Most likely trigger
ice-maker mechanism jammed
Recommended replacement
Ice Maker Assembly
Diagnostic path
3 ordered checks
Part fit
Exact model number required
Safety first
Before opening the appliance
Disconnect electrical power before removing panels or handling internal components. Do not bypass safety devices or perform live electrical testing unless you are qualified to do so.
Read the full safety disclaimerRoot cause
Why the control reported this error
These codes indicate that the refrigerator has detected an ice-maker function fault because ice-maker mechanism jammed. ice buildup and failed ice-maker motor or control can produce the same code, so verify the fault before replacing components.
Possible causes
Check the most likely causes first
- 1
ice-maker mechanism jammed
Start here when it matches your symptoms.
- 2
ice buildup
- 3
failed ice-maker motor or control
Diagnostic sequence
Work through these checks in order
Stop when you find the fault. Do not perform a step that requires skills or live testing you are not qualified to do.
- 1
Check 1
Inspect the ice bucket and visible ice-maker area for a simple obstruction.
- 2
Check 2
Do not force a frozen mechanism.
- 3
Check 3
If the code remains after normal ice conditions are restored, request service.
Replacement part reference
Ice Maker Assembly
Exact OEM part number
Model number required
Fitment note
The exact OEM part number varies by model and production revision. Verify the complete model number before ordering.
Verify the appliance model before ordering.
Manufacturers can use different parts under the same error code across model families and production revisions.
Where do I find my model number? →FixCodeDB may earn a commission from qualifying purchases made through affiliate links.
Common questions
Quick answers for this fault
What should I check first for 39E / 39C?
Start with ice-maker mechanism jammed. If that checks out, continue through the diagnostic sequence above rather than replacing a part based on the code alone.
Does 39E / 39C always mean Ice Maker Assembly is bad?
No. An error code identifies the condition the control detected, not a guaranteed failed part. Confirm the likely causes and wiring first. The exact OEM part number varies by model and production revision. Verify the complete model number before ordering.
When should I stop troubleshooting 39E / 39C myself?
Stop if the next step requires live electrical testing, sealed-system work, gas or combustion service, or any procedure outside your training. Disconnect electrical power before removing panels or handling internal components. Do not bypass safety devices or perform live electrical testing unless you are qualified to do so.
Manufacturer reference
Verify against the official support source
FixCodeDB summarizes the fault in plain language. For model-specific instructions, confirm the guidance with the manufacturer and your appliance manual.
Samsung Refrigerator Error Codes — Samsung Support →Was this useful?
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Related Samsung guides
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33E code signifies an open or short circuit in the ice maker water fill tube heater element.
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