Quick diagnosis
What this code is telling you
Most likely trigger
failed ice-maker sensor
Recommended replacement
Ice Maker Sensor / Assembly
Diagnostic path
4 ordered checks
Part fit
Exact model number required
Safety first
Before opening the appliance
Disconnect electrical power before removing panels or handling internal components. Do not bypass safety devices or perform live electrical testing unless you are qualified to do so.
Read the full safety disclaimerRoot cause
Why the control reported this error
Samsung identifies 14E as an ice-maker sensor fault because failed ice-maker sensor. wiring or connector issue and ice-maker assembly fault can produce the same code, so verify the fault before replacing components.
Possible causes
Check the most likely causes first
- 1
failed ice-maker sensor
Start here when it matches your symptoms.
- 2
wiring or connector issue
- 3
ice-maker assembly fault
Diagnostic sequence
Work through these checks in order
Stop when you find the fault. Do not perform a step that requires skills or live testing you are not qualified to do.
- 1
Check 1
Record the code.
- 2
Check 2
Check for obvious ice obstruction around the ice maker.
- 3
Check 3
Do not force the mechanism.
- 4
Check 4
If 14E persists, request service using the full refrigerator model number.
Replacement part reference
Ice Maker Sensor / Assembly
Exact OEM part number
Model number required
Fitment note
The exact OEM part number varies by model and production revision. Verify the complete model number before ordering.
Verify the appliance model before ordering.
Manufacturers can use different parts under the same error code across model families and production revisions.
Where do I find my model number? →FixCodeDB may earn a commission from qualifying purchases made through affiliate links.
Common questions
Quick answers for this fault
What should I check first for 14E?
Start with failed ice-maker sensor. If that checks out, continue through the diagnostic sequence above rather than replacing a part based on the code alone.
Does 14E always mean Ice Maker Sensor / Assembly is bad?
No. An error code identifies the condition the control detected, not a guaranteed failed part. Confirm the likely causes and wiring first. The exact OEM part number varies by model and production revision. Verify the complete model number before ordering.
When should I stop troubleshooting 14E myself?
Stop if the next step requires live electrical testing, sealed-system work, gas or combustion service, or any procedure outside your training. Disconnect electrical power before removing panels or handling internal components. Do not bypass safety devices or perform live electrical testing unless you are qualified to do so.
Manufacturer reference
Verify against the official support source
FixCodeDB summarizes the fault in plain language. For model-specific instructions, confirm the guidance with the manufacturer and your appliance manual.
Samsung Refrigerator Error Codes — Samsung Support →Was this useful?
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Keep diagnosing
Related Samsung guides
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Samsung 22E indicates the main board detects no feedback signal from the fresh food evaporator fan motor.
33E code signifies an open or short circuit in the ice maker water fill tube heater element.
These codes indicate that the refrigerator has detected an ice-maker function fault.
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