Quick diagnosis
What this code is telling you
Most likely trigger
stuck control-panel button
Recommended replacement
User Interface / Control Panel
Diagnostic path
4 ordered checks
Part fit
Exact model number required
Safety first
Before opening the appliance
Disconnect electrical power before removing panels or handling internal components. Do not bypass safety devices or perform live electrical testing unless you are qualified to do so.
Read the full safety disclaimerRoot cause
Why the control reported this error
The dryer has detected a control-panel button that appears to be stuck or continuously pressed because stuck control-panel button. debris or moisture around a key and damaged user-interface keypad can produce the same code, so verify the fault before replacing components.
Symptoms
What you may notice
- ✓One or more buttons do not respond
- ✓Dryer displays bE, bE2, bC2, or 6E
Possible causes
Check the most likely causes first
- 1
stuck control-panel button
Start here when it matches your symptoms.
- 2
debris or moisture around a key
- 3
damaged user-interface keypad
Diagnostic sequence
Work through these checks in order
Stop when you find the fault. Do not perform a step that requires skills or live testing you are not qualified to do.
- 1
Check 1
Power the dryer off.
- 2
Check 2
Press and release each button individually, working around the edges of the key.
- 3
Check 3
Restore power and check whether the code returns.
- 4
Check 4
If a button is physically damaged or the code returns, service the user interface.
Replacement part reference
User Interface / Control Panel
Exact OEM part number
Model number required
Fitment note
The exact OEM part number varies by model and production revision. Verify the complete model number before ordering.
Verify the appliance model before ordering.
Manufacturers can use different parts under the same error code across model families and production revisions.
Where do I find my model number? →FixCodeDB may earn a commission from qualifying purchases made through affiliate links.
Common questions
Quick answers for this fault
What should I check first for bE / bE2 / bC2 / 6E?
Start with stuck control-panel button. If that checks out, continue through the diagnostic sequence above rather than replacing a part based on the code alone.
Does bE / bE2 / bC2 / 6E always mean User Interface / Control Panel is bad?
No. An error code identifies the condition the control detected, not a guaranteed failed part. Confirm the likely causes and wiring first. The exact OEM part number varies by model and production revision. Verify the complete model number before ordering.
When should I stop troubleshooting bE / bE2 / bC2 / 6E myself?
Stop if the next step requires live electrical testing, sealed-system work, gas or combustion service, or any procedure outside your training. Disconnect electrical power before removing panels or handling internal components. Do not bypass safety devices or perform live electrical testing unless you are qualified to do so.
Manufacturer reference
Verify against the official support source
FixCodeDB summarizes the fault in plain language. For model-specific instructions, confirm the guidance with the manufacturer and your appliance manual.
Samsung Dryer Error Codes — Samsung Support →Was this useful?
Did these checks help with your Samsung bE / bE2 / bC2 / 6E error?
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