Quick diagnosis
What this code is telling you
Most likely trigger
Home water valves closed
Recommended replacement
Water Inlet Valve Assembly
Diagnostic path
4 ordered checks
Part fit
Exact model number required
Safety first
Before opening the appliance
Unplug the appliance before removing panels or testing internal components. Do not bypass safety switches or live-test high-voltage, gas, refrigerant, or combustion components unless you are qualified to do so.
Read the full safety disclaimerRoot cause
Why the control reported this error
The washer sets this code when its control cannot confirm the expected wash-cycle condition. Start by ruling out home water valves closed. clogged inlet valve filter screens and frozen inlet supply lines can create the same feedback, so confirm the failure before replacing water Inlet Valve Assembly.
Symptoms
What you may notice
- ✓No water entering tub
- ✓Low water flow during fill cycle
- ✓IE code displayed on screen
Possible causes
Check the most likely causes first
- 1
Home water valves closed
Start here when it matches your symptoms.
- 2
Clogged inlet valve filter screens
- 3
Frozen inlet supply lines
- 4
Defective water inlet solenoid valve
Diagnostic sequence
Work through these checks in order
Stop when you find the fault. Do not perform a step that requires skills or live testing you are not qualified to do.
- 1
Check 1
Verify home hot and cold water taps are turned fully counterclockwise.
- 2
Check 2
Unscrew fill hoses from back of washer and clean stainless steel filter screens with a brush.
- 3
Check 3
Inspect hoses for kinks or blockages.
- 4
Check 4
Replace dual inlet valve if screens are clear and home water pressure is normal.
Replacement part reference
Water Inlet Valve Assembly
Exact OEM part number
Model number required
Fitment note
The exact OEM part number varies by model and production revision. Verify the complete model number before ordering.
Verify the appliance model before ordering.
Manufacturers can use different parts under the same error code across model families and production revisions.
Where do I find my model number? →FixCodeDB may earn a commission from qualifying purchases made through affiliate links.
Common questions
Quick answers for this fault
What should I check first for IE?
Start with home water valves closed. If that checks out, continue through the diagnostic sequence above rather than replacing a part based on the code alone.
Does IE always mean Water Inlet Valve Assembly is bad?
No. An error code identifies the condition the control detected, not a guaranteed failed part. Confirm the likely causes and wiring first. The exact OEM part number varies by model and production revision. Verify the complete model number before ordering.
When should I stop troubleshooting IE myself?
Stop if the next step requires live electrical testing, sealed-system work, gas or combustion service, or any procedure outside your training. Unplug the appliance before removing panels or testing internal components. Do not bypass safety switches or live-test high-voltage, gas, refrigerant, or combustion components unless you are qualified to do so.
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Related LG guides
LG washer OE error indicates the machine failed to evacuate water within 13 minutes.
UE error indicates an imbalanced load. Lowercase 'uE' means machine is attempting auto-correction; uppercase 'UE' requires manual intervention.
AE or E1 means water has reached the dishwasher base area and activated the leak/float sensing system.
LG identifies bE as a bubble error, often caused by using hand dishwashing liquid or another detergent that creates excessive suds.
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