Appliance Diagnostic

Samsung Washer UB / UE Error Code - Unbalanced Load Protection

UB (Unbalanced) or UE code triggers when load distribution prevents safe high-speed spin.

What Caused This Error?

The control system reports UB when the monitored condition described by the error code is outside the expected operating range. In this case, the most likely trigger is single bulky item (blanket/rug) caught on one side. Other common contributors include unlevel machine chassis and worn damper suspension rods.

Step-by-Step Diagnostic Check

  1. Open door, untangle laundry, and evenly space heavy garments around drum.
  2. Adjust leveling feet beneath cabinet using a level tool until fully stable.
  3. Check drum bounce by pressing down from top; if drum swings loosely, replace 4 suspension rods.
Most Likely Replacement Part

Suspension Damper Rod Set

OEM Part #: MODEL-SPECIFIC

Buy Replacement Part →