Samsung Washer 5C / 5E Error Code - Water Drain Failure

What Caused This Error?

The control system reports 5C when the monitored condition described by the error code is outside the expected operating range. In this case, the most likely trigger is clogged debris filter on drain pump. Other common contributors include kinked or clogged external drain hose and objects trapped in drain impeller (coins, socks).

Step-by-Step Diagnostic Check

1. Open access door at bottom front, drain standing water manually, and clean debris filter tube.
2. Verify standpipe drain hose is positioned properly without kinks or tight bends.
3. Inspect drain pump impeller blades for trapped debris or coins.
4. Test drain pump motor for power and replace pump if motor hums without turning.